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Knowledge Base » vTiger FAQs

How do I reset vTiger admin password?

Art. Nr: 696  |  Rating: 4.1/5 from 216 votes  |  Last Updated: Thu, Oct 27, 2011
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When it comes to resetting the vTiger administrative password, the overall process is quite simple. However, the easiest way to reset the password is by doing so via the vTiger database. Please follow the step-by-step guide outlined below, to get this completed.

  • Login to your cPanel web hosting account
  • Locate the section entitled "Databases"
  • Click on the "PHPMyAdmin" icon
  • Select the vTiger database from the left-side menu
  • Then click on the "SQL" tab in the top menu
  • From there input the the following query string:

    UPDATE vtiger_users SET user_password = 'adpexzg3FUZAk', crypt_type='' WHERE id=1;

  • Once done, simply click on "GO" to submit the change

After the above-mentioned steps have been completed, you should be able to once again login to your vTiger administrative area by using your vTiger username and "admin" as the vTiger password.

If you have any further questions, please feel free to reach out to our web hosting support team for further assistance.

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