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Email Issues FAQs

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Is there a way I can set spam filters without using SpamAssassin?

When it comes to combating spam, there is more than one good solution for spam protection. Below, we’ll outline some of the most popular solutions currently within the industry. Application based Spam Filtering: When it comes to fighting spam o...
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Cannot send email attachments

There are a few possibilities as to why you might be unable to send email attachments from your web hosting account. Please view the outline of all the possible reasons below for your convenience: Your local anti-virus is stripping out the attachment...
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Does my web hosting account support SSL for IMAP/POP3/SMTP?

When it comes to security, at SiteServing we want you to know you are in good hands. As a responsible web hosting provider, we support both secure and non-secure versions of POP3, IMAP, and SMTP. If you have any further questions, please feel free to...
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How Can I Subscribe to an IMAP Folder Using the Thunderbird?

When Thunderbird is linked up, you will have the ability to create folders within the IMAP protocol on your web hosting mail server. This is not just a feature that is unique to Thunderbird, but rather to all modern email client software. If you hav...
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Is There Any Way I Can Generate a Forward Command for Non-Existing Emails?

cPanel provides a great set of tools within their cPanel web hosting account, that allows you to fully control your web hosting account, including email services within. So when it comes to forwarding emails, this can be easily done within the cPanel...
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An email has not been received within my email account

When it comes to email delivery, there are a couple of things that could be causing you not to get an email that was sent. Below, we’ve outlined all the points for you to review and ensure that none of these are affecting your email delivery:Bl...
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Piping an Email to a PHP Script

Piping is a process of sending emails from a regular inbox or email forwarder to an application that is built in some programming language such as PHP to parse and either place into a bigger system such as a ticketing system for processing. Below, yo...
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What is SpamAssassin and how do I configure It?

SpamAssassin is one of the most powerful application based email filtering software. This software technology comes standard with your cPanel web hosting account. The program actually uses many detection techniques, some of which include storing blac...
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Where can I find the spam folder?

When it comes to being able to retrieve your cPanel spam messages from your web hosting account, cPanel makes the process as painless as possible. Please note, that this feature will only be available once you have enabled SpamAssassin within your we...
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Cannot receive or send emails using Outlook/Outlook Express

There could be variety of reasons as to why you are unable to send or receive emails using Outlook or Outlook Express. The main reasons are that; your server might be having connectivity issues, quota issues (lack of space), and/or DNS resolution err...