While there are quite a few reasons why you might be unable to connect to your web hosting account, the most commonly found issue is that of incorrect DNS settings. Please see below, for additional name servers:
If you domain name isn't currently set to the aforementioned name servers, please make sure you do so, as that should more than likely resolve this issue. If you’re unsure how to do this, please contact your domain registrar’s support.
Should you have any further questions pertaining to your web hosting account or FrontPage configurations, please feel free to get in contact with our web hosting support team for additional assistance.