Due to the way that WHMCS licensing systems work, and the way that cloud hosting environments are configured, there is often a clash pertaining to licensing. This is mainly because WHMCS requires a static IP address to function correctly, while cloud hosting environments are not always able to provide a static IP address with/without additional fees.
To resolve the aforementioned issue in regards to your WHMCS license, please follow the step-by-step directions outlined below:
- Please go to the contact us section of our website
- Fill in all the relevant information required
- Please indicate that you’d like to utilize your WHMCS on cloud hosting
- Finally, click on the "Submit Information" button
Upon completing the aforementioned process, you’ll receive an automated email that will provide you with a ticket number that you’ll be able to use if you need to get in contact with us.
Should you have any additional questions pertaining to your WHMCS license or cloud hosting, please feel free to get in contact with our web hosting support team.