Need a password reset, or something else? Check out our self-assistance support portal. This is where you are able reset your password, cancel your account, and much more…
- Toll-Free: (877) 285-5300
- Local: (480) 302-3546
While Virtuozzo licensing key errors don’t generally occur, they may if you are re-using your existing Virtuozzo license on either another server or a server that has recently been re-installed. The error that you might be seeing is:
Cannot install new license: KA server failed (License key VZ.XXXXXXXX.0002 is already activated)
The aforementioned error means, that the key that you are using, has been bound to the hardware ID of the server. To release this, you’ll need to get your key re-issued. Please follow the step-by-step directions for reissuance outlined below:
Should you have any further questions pertaining to your Virtuozzo license, please feel free to get in contact with our hosting license team for further assistance.
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