Knowledge Base » Website Down FAQs

Website Down FAQs

RSS Feed
Doc

Common reasons for being unable to access a website

There are various reasons why you might be unable to access your website. In this article, we will assist you in troubleshooting the issue and resolving it by following step-by-step directions. Please see below for more details on how to resolve them...
Doc

Does FrontPage support password-protected directories?

At this moment in time the FrontPage password protection directive is not currently supported on any of our Linux/Unix web hosting servers. So, when trying to do this via FrontPage, you will more than likely receive the following error:Server error: ...
Doc

FrontPage Error - Attempting to Install FrontPage Extensions

The below-mentioned error generally happens when you’re unable to publish your FrontPage website due to a missing folder or incorrect permission levels:Attempting to install FrontPage extensions... /home/user/public_html/site does not exist or ...
Doc

How can I improve the performance of my VPS Hosting/Dedicated Server?

When it comes to improving the performance of your vps hosting account / dedicated server, there are a couple of things that you can do. As such, we’ve outlined them below for your convenience. Optimizing your website: Performance improvements...
Doc

How do I clear local DNS cache in Windows?

Clearing the DNS cache within Windows is very easy and only takes a few minutes. Please follow the step-by-step guide outlined below and you’ll be able to quickly and easily clear your local DNS cache:Login to your Microsoft Windows computerGo ...
Doc

How do I delete the default SiteServing page?

The SiteServing landing page was created to assist customers, to be able to get started quicker. We understand that the migration of web hosting providers can sometimes prove difficult; this is why this page was created. To remove the default landin...
Doc

How do I enable register_globals for CRELoaded?

Depending on the version of CRELoaded you’re using, your version may require that your register_globals are enabled within your web hosting account. Enabling register_globals within your php.ini can be easily accomplished. Please follow the st...
Doc

How do I recreate my public_html folder?

The process for recreating your web root is quite simple; please follow the step-by-step process outlined below, and you’ll quickly and easily have the web root recreated within your web hosting account. Please note that this tutorial may vary ...
Doc

How to change the default charset within your web hosting account?

Should you need to change the character set within your web hosting account, you may do so by adding a simple htaccess rule within your /public_html/ folder. Please follow the step-by-step directions below. Please note that the below-mentioned tutori...
Doc

How to compress CSS with gZIP?

When it comes to loading speeds, squeezing that fraction of a millisecond could mean the difference between having a new customer or having your potential customer leave your website. Below, you will see how to compress your CSS files so they load fa...